This Privacy Policy explains how EcoEarth Enterprises, Inc. ("we," "us") handles personal information when you use our websites and the Services offered by our brands, Mushy Marketing, EcoEarth, and EcoStore.
1. Information we collect
- Contact form data: your name, email, topic, and message.
- Account data: name, email, password, and settings.
- Billing data: payments are handled by Stripe. We receive limited details such as the last four digits of your card, card brand, and billing country. We do not store full card numbers.
- Connected social accounts (Mushy Marketing): access tokens and basic profile information for the accounts you connect, plus the posts, schedules, approvals, and audit log entries you create.
- Game data (EcoEarth): game account details, progress, and gameplay data.
- Usage and log data: IP address, device and browser type, pages viewed, and error logs.
- Cookies: small files used to keep you signed in, remember preferences, and understand how the Services are used.
2. How we use information
- to provide, maintain, and improve the Services;
- to process payments and manage subscriptions;
- to publish content to social networks at your direction;
- to respond to your questions and provide support;
- to send service and billing notices;
- to keep the Services secure and prevent fraud and abuse;
- to comply with legal obligations.
3. We do not sell personal information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
4. How we share information
We share personal information only as needed to run the Services:
- with service providers such as hosting and email providers, under contracts that limit their use of it;
- with Stripe, to process payments;
- with the social networks you connect, at your direction, to publish and manage your content;
- when required by law, or to protect the rights and safety of our users or the public;
- in connection with a merger, acquisition, or sale of assets, subject to this policy.
5. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services, and afterwards as needed to meet legal, tax, and accounting obligations or to resolve disputes. We then delete or anonymize it.
6. Security
We use reasonable technical and organizational safeguards, including HTTPS encryption in transit and restricted access to personal data. No method of transmission or storage is completely secure.
7. Your rights
You can ask to access, correct, or delete your personal information. To make a request, email [email protected] from the address on your account. We may need to verify your identity before acting on a request.
8. U.S. state privacy rights
Depending on where you live, including California, you may have additional rights, such as the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of sales or sharing. We do not sell or share personal information as those terms are defined in those laws. We will not discriminate against you for exercising your rights.
9. Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
10. International users
We are based in the United States, and your information is processed and stored in the United States. By using the Services, you understand that your information will be transferred there.
11. Changes to this policy
We may update this policy. If we make material changes, we will notify you by email or through the Services before they take effect.
12. Contact
EcoEarth Enterprises, Inc., Austin, Texas. Email: [email protected].